Contacting us

Address: Ark Greenwich Free School
403 Shooters Hill Road
Woolwich
London
SE18 4LH

0208 319 3692 

Email: info@arkgreenwich.org

We have morning and afternoon Receptionists who are happy to take any queries.

Our Reception open hours are 7:30 - 18:00 Monday to Friday

We have a 24 hour turn around policy for all communication into the school. This means that you should get atleast an aknowledgement of recipt should you email in within 24 hours. Please be aware that complex issues we aim to resolve within 2 weeks. 

We have an escalation process for issues or complaints that are reported to us via parents. Your first port of call should always be your child's form tutor. Any issues that canot be solved via the form tutor can be escalated to the apropriate Head of Year, assistant Headteacher, Deputy Headteacher, should non of these staff members beable to resolve things for you then your concerns will be raised lastly to the Headteacher. 

Our complaints policy can be found via: Complaints policy - v 05f.pdf

Please be aware that any required apointments must be booked in advance; we will not facilitate any meetings without prior notice unless for emergency situations where a child is in iminent danger. Apolintments can be requested with the member of staff directly or via info@arkgreenwich.org

Unfortunately we have very limited parking. If you are visiting us, unless you are a disabled badge holder please park at one of the locations highlighted below.